Terms of Service
Please read our car rental policies and requirements carefully.
1. Driver Requirements & Documents
To rent a vehicle through our marketplace, all drivers must meet the following criteria:
- Minimum Age: Drivers must be at least 21 years old. For certain high-performance or
luxury categories, the minimum age may be 25.
- Driving Experience: A valid driving license held for at least 2 years is mandatory.
- Mandatory Documents: You must present a valid Passport/ID and a valid original Driving
License at the time of pickup. Photocopies are not accepted.
2. Booking, Deposit & Payments
Our platform facilitates the connection between you and independent car rental providers.
- Online Deposit: A 20% deposit is required to confirm the booking via Stripe. This
ensures the vehicle is reserved for your dates.
- Remaining Balance: The remaining 80% is payable directly to the car owner/agency upon
arrival (Cash or Card, depending on the provider).
- Security Deposit: A refundable security deposit (guarantee) may be required by the
provider during pickup, depending on the insurance package selected.
3. Fuel & Cleaning Policy
We follow a transparent fuel policy to avoid extra charges:
- Fuel Level: Vehicles are generally provided with a certain level of fuel and must be
returned with the same level (Like-for-Like). Missing fuel will be charged at local pump prices plus a
service fee.
- Cleanliness: Vehicles should be returned in a reasonably clean condition. An extra
cleaning fee may apply if the interior is excessively dirty or if there is evidence of smoking.
4. Traffic Violations & Fines
The renter is solely responsible for all traffic violations incurred during the rental period:
- This includes parking tickets, speeding fines, bridge tolls, and any other traffic-related penalties.
- An administrative fee may be applied by the car provider for processing these fines on your behalf.
5. Usage Restrictions
To ensure safety and vehicle maintenance, the following are strictly prohibited:
- Driving under the influence of alcohol or drugs.
- Off-road driving (unless the vehicle is a designated 4x4 and permitted by the owner).
- Sub-leasing the vehicle or allowing unauthorized drivers to operate it.
- Using the vehicle for racing, towing, or commercial transport of goods.
6. Insurance & Accidents
Insurance coverage is provided by the car rental agency, not by Rentalbania directly.
- In case of an accident or damage, you must notify the car provider immediately and obtain a police
report.
- Failure to provide a police report may void the insurance coverage, making the renter liable for the
full cost of damages.
Agreement
By clicking "I accept the Terms of Use" during the booking process,
you acknowledge that you have read, understood, and agreed to all the points mentioned above.
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Marketplace